:root{--ink:#17201d;--deep:#173f34;--cream:#f6f3eb;--line:#daddd5;--muted:#68736e;--white:#fff}*{box-sizing:border-box}body{margin:0;background:var(--cream);color:var(--ink);font-family:Arial,sans-serif}a{color:inherit}button,input,select,textarea{font:inherit}input,select,textarea{width:100%;border:1px solid #d2d6cf;border-radius:8px;background:#fff;padding:12px;outline:0}input:focus,select:focus,textarea:focus{border-color:#66877a;box-shadow:0 0 0 3px #dce9e3}textarea{resize:vertical}.brand{display:flex;align-items:center;gap:10px;text-decoration:none;font-size:24px}.brandMark{width:32px;height:32px;border-radius:50%;display:grid;place-items:center;background:var(--deep);color:#fff;font-family:Georgia,serif;font-style:italic}.brand small{padding-left:10px;border-left:1px solid #bdc3bd;color:#65716c;font-size:12px}.brand.light{color:#fff}.brand.light .brandMark{background:#fff;color:var(--deep)}.brand.light small{color:#c8d8d1;border-color:#6c897e}.eyebrow{font-size:10px;font-weight:800;letter-spacing:2px;color:#6c897e}.primary,.secondary{display:inline-flex;justify-content:center;align-items:center;border:0;border-radius:8px;padding:13px 18px;text-decoration:none;cursor:pointer}.primary{background:var(--deep);color:#fff}.primary:hover{background:#245748}.secondary{border:1px solid #ffffff66;color:#fff}.hero{min-height:530px;background:var(--deep);color:#fff;display:flex;flex-direction:column;align-items:center;justify-content:center;text-align:center;padding:40px 20px}.hero .brand{position:absolute;top:32px;left:5vw}.hero h1{font:400 clamp(48px,7vw,78px) Georgia,serif;letter-spacing:-3px;margin:22px 0 12px}.hero>p:not(.eyebrow){max-width:620px;color:#c9d9d2;line-height:1.6}.heroActions{display:flex;gap:12px;margin-top:24px}.heroActions .primary{background:#fff;color:var(--deep)}.services{max-width:1150px;margin:auto;padding:80px 24px}.services>h2{font:400 36px Georgia,serif;text-align:center}.services>div{display:grid;grid-template-columns:repeat(3,1fr);gap:14px;margin-top:35px}.services article{background:#fff;border:1px solid var(--line);border-radius:12px;padding:25px}.services article>span{width:42px;height:42px;border-radius:9px;background:#dce9e3;display:grid;place-items:center}.services h3{font:400 20px Georgia,serif}.services p{color:var(--muted);line-height:1.5;font-size:13px}.authBody,.publicMain:has(.authCard){min-height:100vh;display:grid;place-items:center;padding:30px;background:linear-gradient(135deg,#173f34 0 45%,#e8e4d8 45%)}.authCard{width:min(470px,100%);background:#fff;border-radius:16px;padding:36px;box-shadow:0 28px 80px #0c211a40}.installCard{width:min(720px,100%)}.authCard h1{font:400 34px Georgia,serif;margin:34px 0 8px}.authCard>p{color:var(--muted);line-height:1.5}.stack{display:grid;gap:16px;margin-top:26px}.formGrid{display:grid;grid-template-columns:1fr 1fr;gap:15px;margin-top:25px}.formGrid .full{grid-column:1/-1}.formGrid hr{width:100%;border:0;border-top:1px solid var(--line)}label{display:grid;gap:7px;color:#45524d;font-size:12px;font-weight:700}.switch{text-align:center;font-size:12px}.switch a{color:#276552}.alert,.flash{padding:12px 16px;border-radius:8px}.alert.error,.flash.error{background:#f8ded8;color:#8b392f}.flash{position:fixed;z-index:20;top:90px;left:50%;transform:translateX(-50%);background:#dcecdf;color:#2d6642;box-shadow:0 8px 24px #0002}.appHeader{height:76px;background:#fff;border-bottom:1px solid var(--line);display:flex;align-items:center;justify-content:space-between;padding:0 5vw}.appHeader nav{display:flex;align-items:center;gap:22px;font-size:12px}.appHeader nav>a{text-decoration:none}.appHeader nav>span{color:#7b8581}.appHeader nav form{margin:0}.appHeader nav button{border:1px solid var(--line);background:#fff;border-radius:7px;padding:8px 11px;cursor:pointer}.appMain{max-width:1160px;margin:auto;padding:60px 24px 90px}.pageTitle{display:flex;justify-content:space-between;align-items:end;margin-bottom:30px}.pageTitle h1,.narrow>h1{font:400 44px Georgia,serif;letter-spacing:-1.5px;margin:10px 0 6px}.pageTitle p,.narrow>p{color:var(--muted)}.ticketList{display:grid;gap:9px}.ticketRow{display:grid;grid-template-columns:160px 1fr 100px;gap:20px;align-items:center;padding:22px;background:#fff;border:1px solid var(--line);border-radius:10px;text-decoration:none}.ticketRow:hover{border-color:#99afa5}.ticketRow>div{display:flex;flex-direction:column;align-items:start;gap:8px}.ticketRow>div>b{font-size:12px}.ticketRow section h2{font:400 19px Georgia,serif;margin:0 0 6px}.ticketRow section p{font-size:12px;color:var(--muted);margin:0}.ticketRow aside{text-align:right;display:grid;gap:7px}.ticketRow aside b{font-size:11px}.ticketRow aside small{font-size:10px;color:#8c9491}.status{font-size:10px;padding:5px 8px;border-radius:999px;background:#f1dfc7;color:#7e531f}.status.in-progress{background:#dbe8ef;color:#2f617a}.status.waiting-on-customer{background:#ebe0f1;color:#69457a}.status.resolved,.status.closed{background:#dcecdf;color:#326342}.empty{text-align:center;padding:80px;background:#fff;border:1px dashed #cbd0ca;border-radius:12px}.empty>span{font-size:30px;color:#5f7f73}.empty h2{font:400 25px Georgia,serif}.empty p{color:var(--muted)}.narrow{max-width:700px;margin:auto}.narrow.wide{max-width:900px}.back{font-size:12px;color:#526b61;text-decoration:none}.panel{background:#fff;border:1px solid var(--line);border-radius:12px;padding:25px}.ticketHead{display:flex;justify-content:space-between;gap:30px;align-items:start;margin:28px 0}.ticketHead p{font-size:11px;font-weight:700;color:#5c6d66}.ticketHead h1{font:400 35px Georgia,serif;margin:8px 0 14px}.ticketHead aside{display:flex;flex-direction:column;align-items:end;gap:6px;font-size:12px}.ticketHead aside a{color:#33715a}.ticketHead aside small{color:#7c8682}.message{background:#fff;border:1px solid var(--line);padding:22px;border-radius:10px;margin:9px 0}.message.reply{margin-left:40px;background:#eef3ef}.message>b{font-size:12px}.message b em{font-style:normal;text-transform:uppercase;color:#718079;font-size:9px;margin-left:6px}.message>small{float:right;color:#8a928f;font-size:10px}.message>p{line-height:1.65;color:#485650}.ticketActions{display:grid;gap:12px;margin-top:20px}.inlineForm{display:grid;grid-template-columns:1fr 1fr auto;gap:12px;align-items:end}.staffGrid{display:grid;grid-template-columns:350px 1fr;gap:18px}.panel h2{font:400 24px Georgia,serif;margin-top:0}.staffRow{display:flex;justify-content:space-between;align-items:center;padding:16px 0;border-bottom:1px solid var(--line)}.staffRow span{display:flex;flex-direction:column;gap:4px}.staffRow small{color:var(--muted)}.staffRow strong{font-size:11px}.flash.success{background:#dcecdf;color:#2d6642}
@media(max-width:760px){.services>div{grid-template-columns:1fr}.appHeader{height:auto;padding:16px;align-items:flex-start}.appHeader nav{flex-wrap:wrap;justify-content:flex-end}.appHeader nav>span{display:none}.ticketRow{grid-template-columns:1fr}.ticketRow aside{text-align:left;display:flex;justify-content:space-between}.staffGrid{grid-template-columns:1fr}.inlineForm{grid-template-columns:1fr}.ticketHead{flex-direction:column}.ticketHead aside{align-items:start}.formGrid{grid-template-columns:1fr}.formGrid .full{grid-column:1}.pageTitle h1,.narrow>h1{font-size:36px}.message.reply{margin-left:15px}}