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One secure place for your Velvot support.

Create your customer account using the invitation token provided by Velvot. Once registered, you can submit and track support requests in one secure workspace.

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Direct specialist supportYour ticket is routed to the right Velvot support team.

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Real-time conversationKeep messages, updates and support history together.

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SLA & progress visibilityKnow the current ticket status and service target.

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Knowledge & self-serviceFind answers before opening a new support request.

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PRIVATE CUSTOMER REGISTRATION

Create your Helpdesk account

Use the invitation token shared by the Velvot administrator.

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The invitation token is provided by Velvot to approved customers. Contact your Velvot representative if you have not received one.

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